Retail Sales Associate Job Duties

By | December 3, 2013

A retail sales associate is responsible for attending to the guests of the retail outlet in order to sell the products displayed in the store. They are first point of contact for the customers visiting the retail store. A retail sales associate is responsible for the profit of the retail outlet as they responsible for the sale of the products.

A candidate working at this position has to maintain a good relationship with the customers so as to achieve sales target. They also attend to the queries of the customer and help them in finding a certain product. There are various duties of this post and the list of the main retail sales associate job duties are mentioned below:

Retail Sales Associate Job Duties

  • Retail sales associate is required to greet the customers and understand their needs.
  • Retail sales associate is required to ensure that the set sales target is met by selling the products on display.
  • Retail sales associate is required to discuss the quality, type and quantity of merchandise required for purchase.
  • Retail sales associate is required to help the customer locate a certain product and give information about it.
  • Retail sales associate is required to explain the uses and the advantages of certain merchandise.
  • Retail sales associate is required to answer and solve the queries and concerns of the customers.
  • Retail sales associate is required to prepare sales contract and accept payment in cash, credit card or cheque.
  • Retail sales associate is required to maintain sales record in order to control the inventory.
  • Retail sales associate is required to help the customers to make selections by offering suggestions.
  • Retail sales associate is required to keep the customer informed about existing discounts and offers on certain products.
  • Retail sales associate is required to update the profile records of the customers.
  • Retail sales associate is required to monitor floor stock.

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