Front Desk Executive Job Duties

By | August 9, 2010

Front Desk Executive Duties

The job duty of a front desk executive is very important as he or she is considered to be the face of the organization. He or she is going to pick up the phone call first or face the customer first when he walks in into the office. He or she will have to receive the clients and at the same time, do a lot of data entry work to make the system update of those happenings. He or she is expected to assist in the day to day administration work to a great extent.

Job Duties of Front Desk Executive Duties

  • The most important job duty is attending the phone Calls and listening to the walk in visitors. He or she has to be very polite in receiving the customers and must try to send those complaints to the respective departments for solution.
  • He will have to keep a record of the outgoing & incoming documents & file and also keep a record of the courier documents.
  • He or she will have to check the customer mails and revert back to them.
  • He will also do a drafting of letters as needed by the people of the senior management from time to time and prepare the attendance sheets, keeping a record of the attendance of it.

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