Desktop Administrator Job Duties

By | August 30, 2012

Desktop Administrator job duties include providing assistance to the users working on desktops, laptops and servers. These professionals are required to be there at the call of these users and assist them in resolving various issues related to different software and hardware. In order to get into this position one must have a degree in Information Technology and thorough knowledge of handling the IT related tasks. Many companies look for candidates having related work experience.

Desktop Administrator Job Duties

  • Desktop Administrator is required to answer to the customer’s queries related to any software or hardware issue.
  • Desktop Administrator needs to check any issue related to desktops, laptops or servers and work upon resolving them.
  • Desktop Administrator needs to ensure that the software applications are installed and maintained properly on the desktop and laptop.
  • Desktop Administrator is required to troubleshoot any problems arising in the systems and servers.
  • Desktop Administrator needs to check that all the IT equipments are available and maintained appropriately.
  • Desktop Administrator is required to ensure that anti-virus is installed on all the laptops and desktops.
  • Desktop Administrator needs to maintain a detailed record of all the interactions done with the clients for future reference.
  • Desktop Administrator is required to provide complete LAN support.
  • Desktop Administrator needs to stay updated with latest information related to the desktops, laptops and various software applications.
  • Desktop Administrator is required to ensure that the hardware parts are maintained properly.
  • Desktop Administrator needs to do patch management.
  • Desktop Administrator is required to maintain good relations with both internal and external clients.
  • Desktop Administrator is required to ensure that the users are given complete support.
  • Desktop Administrator needs to schedule the maintenance activities for the servers and applications and inform the users about the same well in time so that they can plan their work accordingly.

Leave a Reply

Your email address will not be published. Required fields are marked *